Your Business Can’t Compete Without This Secret Ingredient…

Posted on October 29th, 2009 by Sandy Reed

HouseRedTrimMy husband and I own a small, home-based construction business.  We know we’ll never be in the same league as the big construction companies like KB Homes or Pulte, but guess what?  We don’t have to, nor do we want to!  We offer something the big boys can’t ever compete with – personal, caring, and responsive customer service. 

Pulte Homes is in the middle of a class-action lawsuit right now because they cared more about their bottom line than about their customers.  The lawsuit claims that Pulte artificially propped up sales and home sale prices in a “house of cards” scheme that eventually caused values in its developments to plunge, according to a report the The Record.  With big business digging themselves into a customer service hole, it’s not too tough for us “little guys” to compete with them.

Here’s an article in the New York Times, “How Can We Compete With the Big Boys?” that drives home the secret ingredient that all small businesses need to thrive in any economy.  http://boss.blogs.nytimes.com/2009/10/22/how-can-we-compete-with-the-big-boys/

No matter how good your marketing and sales are, if your customers aren’t happy, your business won’t survive for long…

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Marketing Your Business to a Reluctant Public

Posted on October 27th, 2009 by Sandy Reed

Shopping isn’t what it used to be these days, and the majority of women intend to keep it that way for a while… 

 According to a recent Citi poll, the majority of women with children told researchers that their spending and savings habits have changed “forever”.  While this permanent change in spending remains to be seen, it most certainly will affect all businesses now and in the near future.  So, how do those of us trying to keep our businesses healthy and profitable hang in there until cash flow and minds change?

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Creative Marketing Solutions – Building a Business for Your Best Friends

Posted on October 14th, 2009 by Sandy Reed

BassetHounds_thbIn this day and age, extreme conditions call for extreme and creative solutions, and the airline industry has stepped up to the plate with an excellent example of how to make lemonade out of lemons.

I’m a pet lover and have been for many years. My husband and I have owned dogs for most of our 34 years of marriage. I’m sure many of you know what it’s like to live with these companions day and and day out. They are like our children, and sometimes they even feel closer because they are with us all the time, after our children are grown and living their own lives. According to Answers.com, Americans spent over $39 billion dollars on pet food alone in 2006. This is no small chunk of change and represents a large and growing market for anyone serving the pet industry.

Into this growing market segment has entered Pet Airways, a brand new company whose mission is to transport pets around the country in twin-engine Beech 1900 turboprops. It caters to pets, giving their owners peace of mind as they send their pets off to their destinations.

Its aircraft fly at 25,000 feet without passenger seats, giving lots of room to up to 50 dog and cat carriers that are checked every 15 minutes by an attendant.  This frees them from riding in cargo holds with extreme temperatures and poor ventilation and less than ideal handling by cargo personnel.

We all know airlines have been hit hard by the recession, but Pet Airways has found a creative and much needed solution. It will be interesting and educational to watch their progress over the years. Check them out at www.petairways.com.

“Who can believe that there is no soul behind those luminous eyes!”

- Theophile Gautier, (August 30, 1811 – October 23, 1872)  French poet, dramatist, novelist, journalist, and literary critic.

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Soulpreneur® Marketing 101

Posted on October 2nd, 2009 by Sandy Reed

GoldenRetrieverandPupsBandWJust the idea of marketing is enough to make some business owners run for cover!  “Who can be bothered when there’s so much more to do that’s really productive”, you might ask.  The real truth is if you don’t get good at marketing your business, you may not have a business very long…  As Jay Abraham says, “The fact is, everyone is in sales.  Whatever area you work in, you do have clients and you do need to sell”. 

The purpose of marketing is to connect you to another person, one with whom you wish to create a symbiotic relationship that includes the ability for you to earn income, and for your prospective client to receive a product or service that will make it easier, more enjoyable or more productive for them to live.  Marketing is reaching out to your ideal client in a way that compels them to contact you to hear more about your products or services.  If you touch your clients on an emotional level in this process it’s even better, because in reaching them emotionally you begin building a relationship even before they have talked to you personally.

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